CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 20% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
CAN I CHANGE MY ORDER WITHOUT CANCELLATION?
Yes, you may change your product ordered, product quantity, product size, etc. In such cases you will have to pay if there is any balance to be paid / will refund any balance left deducting the transaction charges by the credit card companies.
If you have to cancel an order, please do so within 24 hours of placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase required quantity to simplify the transaction.
If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and whereas you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
All cancellations are subject to a cancellation charge/bank transaction charge of 20% of your total order value.
Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and www.amvaal.com reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
Although our online stock inventory is programmed to update automatically, www.amvaal.com reserves the right at any time after receipt of your order, to inform you via telephone or email or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you less than the quantity you ordered or cancel your order with prior notice to you, in such cases we will refund your order without any deduction from the total order value.
If an order is to be canceled after shipment, the individual return policy of the vendor applies. A return fee is charged by vendors in most cases.